Showing posts with label Monday Makeover Challenge. Show all posts
Showing posts with label Monday Makeover Challenge. Show all posts

Sunday, June 24, 2012

Monday Challenge

Hope all of us were "touched" by last week's Team Challenge! This week we are working on photography with our:

 Click, Click Challenge


Nothing is more important to shop owners than the "Click." 

Every time someone clicks the "add to favorites" button in your shop, your shop listings become more visible, your shop door opens a little wider, and your shop is visited by more people. The more people who visit, the higher the chances of the all-important "Add to Cart" click.

"Click" equals visibility and "Click" equals sales, and the number one way to increase the clickability of a shop is through good photographs.

Repeat.

The number one way to increase the clickability of a shop is through good photographs.

Having the most unique, beautifully crafted products on Etsy will get you nowhere unless buyers can see what you have to offer through clear, crisp photographs. You can write top-notch SEO, you can tag, tag, tag - but without good photos - it is all for nothing. 

This week, our team challenge is to work on shop listing photos.  Here are some resources to get started, and as always, call on other members for help, suggestions, or photo critiques.

Keep in mind that the "click" of your camera leads to the "click" in your shop!


Resources:

 
"The Ultimate Photography Guide," written by Kouture Crochet is posted in this thread.  She covers how to improve product photos for less than $25.00.  If you haven't done so,  I recommend everyone read this very helpful guide.


 

Sylvie of Albina Rose started a team discussion on photography and presented good tips for item staging and backgrounds in this thread.  

  


Joy of The Craft Frog explains Fotofuze in this thread. If you are not familiar with Fotofuze, this is the place to start.


 

Other photography threads:

Seeking a better background
Making improvements

From the Etsy Blog:

Etsy's Guide to Photography
Mastering Depth of Field: Techniques for Dynamic Photos
Shop Makeover: Before and After With Photoshop
How to Take Photos Using Models


Go Team! Ready, Set, Click!


 
 Cap'n Kathi 



Sunday, June 10, 2012

Monday Makeover Challenge


Today's Monday Makeover Challenge is not so much a makeover, as a challenge. We will call it the "Nagging About Tagging" Challenge!

There are several team forum threads and a blog post from Sylvie about tagging listings properly. Sylvie pointed out the importance of adding colors and trending tags to your listings. Other threads have pointed out that without the team tag, your listings cannot be found for team treasuries and promotions.

It is also important when making treasuries to tag the treasuries with the team tag. I have noticed some of our treasuries without the team tag, and some with no tags at all.  If treasuries aren't tagged, they can't be found!

Our challenge this week is to review the tags in our shop listings. To be included in team treasuries and promotions, please make sure all  listings include the team tag "teamhandmade."  Also, review your treasuries to make sure they are tagged properly.

(Some of you have asked why our team tag is "teamhandmade" and not another variation thereof.  During team organization, we researched various tags. Of those not being used by other teams, "teamhandmade" was most representative of our team.)

While reviewing your listing tags, also keep in mind to:
  • use all of your tags
  • use colors and color combinations
  • use trending tags if applicable
  • I have found that using the category tags again in my listing tags helps keep listings near the top of the category. For example: my category and subcategories: Crochet, Housewares, Washcloth. In my tags, I again use: Crochet, Housewares, Washcloth.
  • use variations of a word: washcloth, wash cloth. dish rag, dishrag. grey, gray.
  • use phrases: crochet washcloth
  • check your shop stats for search terms used by buyers to find your items and tag accordingly
  • review successful shops and see how they make use of their tags (don't copy, just see how they do it!)
  • and, make sure your spelling is correct:)

For other helpful hints on tagging, read these articles on the Etsy blog.  If you would like individual help with tagging, contact one of our team mentors.

If you have more tagging tips, please share!

Let's do it Team!  'Cause I'm gonna nag, nag, nag 'til we all tag, tag, tag!!!


  
Cap'n Kathi

Monday, May 28, 2012

Monday Team Challenge

Good Monday morning! Hope you all are enjoying the holiday weekend! 

This week's team challenge is the Profile Challenge.

I am always so disappointed to find a new shop with beautiful, creative handmades, nicely represented, only to realize there is little to nothing in the shop's profile about the hands behind it all! Not only is it disappointing, but in today's Etsy environment, it is a bit suspect. As a buyer, I want to know something about the artist I am buying from - how long they have been practicing their craft, how they got started, what motivates them to create. And the cherry on top is when the artist shares a little about the process involved in their art.

Our team challenge this week is to self-critique your shop profile. Here is a good article about the subject, and of course, other team members are always happy to help!  If you rework your profile and would like to be featured here next week in the "before and afters", convo your old and new profiles to me. 

Okay Team - Let's do it!

Before and After
 The Banner Challenge

Your team captain is a bit unorganized, and as such, there are no "befores" from our banner challenge. But I would like to show you some "afters."

Greg's shop, Wood Bone & Stone had no banner. He discussed this in a team forum thread and Aimee of AimeePawluk graciously stepped forward and made a banner for Greg's shop. Greg now has a "front door" to his shop and it looks awesome with his handcrafted leatherwork!
 

Sandy of Grandma Sandeze Boutique was not happy with her banner, and Sylvie of Albina Rose made a new one for Sandy's shop. The banner represents Sandy's shop well:


Sylvie also helped out Chitra of Chitra's Jewel Art with a new banner which represents Chitra's work beautifully:


Besides examples of  "afters" in the banner challenge, these are great examples of  "teamwork"and reflect the gracious and giving spirit of our team! Thank you to all who participated in the challenge and team members who helped out others. You all are awesome:)




Monday, May 21, 2012

Monday Makeover Challenge

Today's Monday Makeover Challenge is a little off-beat and not your typical "makeover challenge," but concerns a very important topic. Kelli of Accessories by Kelli has written a very informative article about the importance of avoiding trademark infringement and we are asking all members to review their shops for trademarked items.

Also this week, we will continue the Banner Challenge from last Monday and will post some before and afters next Monday.

 HEADS-UP ON TRADEMARKS


Every few days, it seems, another thread is created on Etsy dealing with trademark infringement. Either someone has had an image or design copied or stolen, or someone has a question about another shop’s trademark image item listing, or a seller asks for opinions as to whether a product s/he made would be considered infringement of a major trademark holder. Search on Etsy using the Discussions section in the drop-down search menu, type in trademark, and you see a long list of threads dealing with trademark infringement. In reading those threads, it seems to me that most of the infringements are unintentional, but they have unpleasant consequences if discovered by the trademark holders.

One of the most costly (in time, money and reputation) things that a craftsman/woman can encounter happens when s/he makes a product that uses a trademarked image, and offers it for sale , and the trademark holder sees it and takes legal action against the maker-seller. A legal liability is created when recognition of the trademark holder is not adequately given in the advertisement of the product that you have made using their image. Here is an example:

Becky just started a cake shop. Her slogan is "We Bake Them, You Take Them" and she has registered it as her trademark. If another cake business uses the same slogan in their TV commercial or as their shop name on Etsy, Becky could file a lawsuit for trademark infringement against the other cake business.
(link)

Another example: If Sally Bagmaker uses a piece of solid blue fabric to make an iPad™ case, and lists it on Etsy as “Blue iPad Case”, and she fails to have a disclaimer in that listing saying that iPad™ is a trademark of Apple and that the item is not an official product or in any way associated with them, she can be accused of infringing on Apple’s trademark. Apple’s website states that sellers of items showing their trademark are supposed to point out that the cases that they (Sally B. and others) make and sell are not official nor are they made by Apple. If Sally calls it a “Blue Case for iPad”, then she may not be infringing on Apple’s trademark. Ref: section 2 of this. However she is still vulnerable to action by Apple if she fails to show the TM symbol, like this: “Blue Case for iPad™” or “Blue iPad™ Case”, anywhere that the word iPad is used in the listing. (link)  In any case Sally Bagmaker would be well advised to consult an IP (Intellectual Property) attorney before making iPad cases to sell.

These are two examples of trademark infringement that we may encounter as makers of handmade items.
Another kind of trademark issue has to do with First Sale Doctrine. First Sale Doctrine situations have to do with buying supplies, like fabrics, that have a licensed trademarked logo on it, making a clothing or accessory item out of the fabric, and listing it for sale in such a way that it could be misconstrued by a buyer as having been made by the logo owner or a company licensed by the logo holder.

An example: If I buy fabric at a store that has the Hello Kitty logo on it, and make a child’s hat with the fabric, how is that infringement, since I bought the fabric from a licensed vendor and I made the hat myself? While the doctrine of First Sale gives the purchaser of the fabric the right to make it into a child’s hat and sell it, the listing of the hat can be considered infringement if it is listed as “Hello Kitty child’s hat”, because a reasonable person could misinterpret the listing to believe that they are purchasing an authentic hat made by a “Hello Kitty” licensed maker. To protect myself from legal action by Sanrio, the trademark holder, I could list the hat this way: “Child’s hat made from Hello Kitty cotton” or “Hello Kitty theme child’s hat”. Even then I would need to consult an IP attorney for help in wording the listing correctly, and if I forgot to add the TM symbol to the “Hello Kitty” phrase I could still be vulnerable to action by the trademark holder. So, with the approval of my IP attorney, I would list the hat as “Hello Kitty™ theme child’s hat”.

“So what If I don’t pay attention to trademark infringement”, you may say, “I see it all the time on Etsy and elsewhere…..How bad can it be??”

Well, to begin with, whether intentional or not, it can be misleading to buyers. Then there are the potential legal and financial consequences if a trademark holder notices that you are infringing on his/her trademark.

The trademark holder can send you a Cease and Desist letter, requesting that you cease and desist from advertising items for sale with their trademark. If you fail to respond to this letter and/or do not comply with the Cease and Desist request, the trademark holder can sue you for compliance and monetary damages.

The trademark holder can also contact Etsy and request that your listings which infringe on their trademark be taken down. Etsy can/will only do this at the trademark holder’s request. When they get such a request, they will ask you to take them down, and if you fail to comply, Etsy will take them down and may close your shop. The cost in time and money to defend against a trademark lawsuit can bankrupt a business, and even if you can keep your business open, the resulting tarnishing of your reputation as a seller will surely impact your sales and will very likely spill over, causing collateral damage to the positive image of handmade crafts, and to other seller members of teamhandmade and of Etsy.

Trademark infringement is a significant concern. Here at teamhandmade, where our mission is to raise awareness about the importance and value of artists' handmade products, to promote and support handmade artists and to provide assurance to our buyers that purchasing from a team member is purchasing authentic handmade directly from the artist or artists, we feel that there is no place for trademark infringement. As a result, when we see something in a teamhandmade member’s shop that might be viewed as trademark infringement, we will give the shop owner a heads-up so that s/he can take remedial steps. We do this in an effort to protect you from costly and time-consuming legal action, and to protect the reputation of teamhandmade and its members.

The information in this article was compiled by Kelli from accessoriesbykelli, from postings in forum threads, and the sources listed below. Kelli is not an attorney. It is recommended that you contact an attorney for advice in individual circumstances regarding trademark law.

Resources

You can read more about trademark law here: www.uspto.gov.

You can also find Etsy's Copyright and Intellectual Property Policy here.

And what can happen if a trademark holder discovers a possible infringement of his trademark in your shop? We obtained the following guidelines for a trademark holder on what actions they can take against an infringer, quoted below directly from this site: http://www.nolo.com/legal-encyclopedia/enforcing-trademark-rights-29902.htm You can scroll down to the lower section of page 1 to see these two sections.

How to Stop Others From Using a Trademark

Typically, you begin by sending a letter, called a "cease and desist letter," to the wrongful ("infringing") user, demanding that it stop using the mark. If the wrongful user continues to infringe the mark, you can file a lawsuit to stop the improper use. The lawsuit is usually filed in federal court if the mark is used in more than one state or country, and in state court if the dispute is between purely local marks. In addition to preventing further use of the mark, you can sometimes obtain money damages from the wrongful user.

Damages for Trademark Infringement

If you can prove in federal court that the infringing use is likely to confuse consumers and that the[sic] business has suffered economically as a result of the infringement, the infringer may have to pay you money damages based on the loss. If the court finds that the infringer intentionally copied your trademark, or at least should have known about the existing trademark, the infringer may have to give up the profits it made by using the mark as well as pay other damages, such as punitive damages, fines, or attorney fees. On the other hand, if your business has not been damaged, a court has discretion to allow the other company to continue to use the trademark under limited circumstances that are designed to avoid consumer confusion. ]

Sunday, May 13, 2012

Monday Makeover Challenge

Our newest blog feature is the Monday Makeover Challenge.  This weekly feature will challenge each member to self-critique a particular section of their shop (banner, profile, listing descriptions, etc.) Those who decide to makeover the section can submit their "before and afters" and some of these will be featured on the blog the following week. Reach out to other members if you need help!

This challenge is designed to help each of us get our shops in tip-top shape for presentation to buyers, and also help us get ready for certification. So even if you do not want to submit your "before and after", please take the week to critique the particular section of your shop. Again, reach out to other members for their opinions and advice.

Our first Monday Makeover Challenge is Shop Banners. Think of your banner as the front door to your shop. It may be the first thing a buyer sees when they enter. A blurry or sloppy looking banner can be a turn off and may discourage the buyer from looking any further. When critiquing your banner, ask:  Does it reflect my style?  Does it give the buyer an idea of what they can find in my shop? For help with this challenge, read this article for banner tips and check this team thread.

Thank you to Matt and Jill of
Mystic Knotwork for allowing me to
post their shop banner here to use as an example of a well-done banner. As you can see, the banner reflects the style of their shop and gives the buyer an idea as to what can be found there. It also incorporates the nautical theme of their products and doesn't compete with product photos. Their banner draws me into their shop and that is what we all want!

Have fun and can't wait to see the before and afters!

Kathi